1. Introduction

Culturisk ("we", "our", or "us") operates the Culturisk Persona Maker & Pricer platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials
• Profile information
• Payment information (processed securely by third-party providers)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our service:

• Browser type and version
• IP address and location data
• Pages visited and features used
• Time and date of access
• Referring URLs

2.3 Persona and Business Data

To provide our AI-powered services, we collect and process:

• Segment names and descriptions
• Product/service information
• Business context and market data
• Generated personas and pricing strategies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize user experience
• Train and improve our AI models (with anonymized data)
• Detect, prevent, and address technical issues and fraud

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers
• Payment processors
• Analytics services
• Email and communication services

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@culturisk.com
• Website: https://culturisk.com
• Address: Culturisk Technologies Pvt. Ltd., Bangalore, India